As the world responds to societal shifts in how we live, work, and travel, the commercial real estate office sector is continuing to rapidly evolve and change. Each organization will find its own pathway to address the integration of human-centered initiatives into its workplace. For owners and occupiers, this moment poses an opportunity to rethink how we approach these opportunities.
Holistic transformation will require the ability to be informed, iterative, and flexible as global fluctuations in conditions impact local market regions. By underpinning your strategy and initiatives with performance tracking and measurement, you can realize greater value in the implementation of change directives. Beyond quality, cost, and time, the next generation of program management and PMO support includes digital, sustainable, operational, and employee experience initiatives. The ability of an internal CRE organization to deliver ongoing initiatives amidst larger strategy changes should be a consideration in evaluating the implementation of portfolio-level changes.