Pacific Program Management (PPM) began in 2009 in a Seattle garage. In the midst of one of the biggest real estate crises in U.S. history, an entrepreneur set out to prove that the commercial real estate industry needed to change. It was time to transform the way project management firms served the industry with a new approach that focused on holistic service. It was time to deliver more than the baseline metrics of success tied to “on time and on budget” goal posts. It was time to challenge the entire way we thought about commercial real estate and the role it plays in how America worked.